A Media Access Control Address (MAC Address) is a unique code that is permanently assigned to a hardware device with networking capabilities. Every NOOK will have their own unique MAC Address. MAC Address filtering is an additional security method that can be enabled on a wireless network that limits which devices can connect to the network by listing each individual address somewhere within the network's settings.
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By default, most home networks will not have this feature enabled as it takes additional effort to setup. If MAC Address filtering is enabled, NOOK will not be able to connect to the network until the device's MAC Address is added to the list of approved addresses.
Barnes & Noble Digital Support can assist a customer with locating their device’s MAC Address. B&N Digital Support cannot walk a customer through their network and router settings to enable/disable MAC Address filtering or add a MAC Address to their list of approved addresses. If a customer requests this, you must refer them to their Network Administrator, Router Manufacturer, or Internet Service Provider (if they provided them with the router).
. The NOOK HD & NOOK HD+ Software Version numbers did not change when a TLS patch was released. These devices may display Version 2.2.1, but not be TLS compliant. Be sure to download the software update for your device if you are experiencing issues, even with the correct Software Version number.
Locating the MAC Address on NOOK HD/NOOK HD+
The MAC Address will be displayed on the 'Device Information' page that can be accessed via the NOOK Device Settings.
Settings > All Settings > Device Information
Locating the MAC Address on NOOK GlowLight, NOOK Tablet, NOOK Color, NOOK Simple Touch and NOOK Simple Touch with GlowLight
If not yet registered, the MAC Address can be located on the 'Select your Wireless Network' page during registration.
If already registered, the MAC Address will be displayed on the 'About Your NOOK' page that can be accessed via the NOOK Device Settings.
Settings > Device Info > About Your NOOK
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Locating the MAC Address on NOOK 1st Edition
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With your NOOK 1st Edition powered on, tap the “Settings” icon on the Home Screen to access the “Settings” page. The MAC Address will be displayed on the second page of the “Settings” on NOOK 3G 1st Edition, and on the only “Settings” page on NOOK Wi-Fi 1st Edition. The NOOK does not need to be registered to access the settings menu.